Frequently Asked Questions
On this page, you will find the main frequently asked questions about Sharingful. If you do not find the answer you are looking for, you can access our Sharingful helpdesk for further assistance and to resolve your doubts.
Sharingful is a collaborative platform that allows sharing subscriptions and/or group services to achieve significant savings.
Once you have created and verified your account, you can use Sharingful in two different and compatible ways.
- You can form a family, which means that you will share and make your subscription available to your family members.
- You can join a family, which means that you will participate in the subscription administrator's family, and that you will be able to enjoy the digital platform.
It's very simple to register on Sharingful, you have two ways to sign up.
- Form, by manually entering your most basic information.
- Google, using your Google account for automatic registration.
If you have registered through Google, we recommend adding a password, so you can log in via Google as well as with email and password.
If you have manually registered and have a Google account with the same email, you can also log in with Google.
The process to form a family is very quick and simple. Before you can form a family, you must have logged in and linked a bank account so that Sharingful can transfer the money to you. Once you have the bank account linked, with four steps you will have formed a family. These are:
- You need to choose the option to Form a family from the menu or on the main screen, once you have logged in.
- Choose the category of the digital platform family.
- Choose the digital platform you want to share.
- Choose the limit of members who can join your family.
- Enter the necessary credentials or data and we will verify that it is correct.
- Once we verify the accuracy of the data, your family will be available for other members.
- PS: You cannot belong to more than one family from the same digital platform at the same time.
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You will receive the payment once the period of your family member has ended or been renewed. From that day, you will receive the money in your bank account within a couple of days.
For example, if a member joins your Netflix family, the period is monthly, on January 4th, you will receive the money approximately on February 4th.
Through your profile, specifically in the Bank Details tab, you can add, modify or delete the linked card or your bank account number.
Likewise, in the process of joining or forming a family, if you do not have the necessary details linked you will be able to add them during this process.
The process to join a family is very simple. Before you can join a family, you must have logged in and have a linked card so that Sharingful can process transactions between users. Once you have added a card, with four steps you will have joined a family. These are:
- You must choose the option to Select family from the menu or on the main screen, once you have logged in.
- Choose the category of the digital platform family you want to join.
- Choose the digital platform.
- Send a request to one or several families of the digital platform.
- Relax and wait for the administrator to accept you.
PS: You cannot belong to more than one family from the same digital platform at the same time
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The moment you join the family you have chosen, the first charge is made, so the renewal is carried out based on that date. For example, if you access a family on February 14th with a monthly subscription, your renewal will be on the 14th of each month.
Currently, the established payment method is through a bank card. If you encounter any problems when entering the card, check that the details are correct, and if they are and it still doesn't work, write to us at [email protected] or through the chat.
At Sharingful, subscriptions are splitted proportionally to the maximum number allowed according to the original platform's wishes. For example, with Netflix, the maximum number of users is 4, so our algorithm automatically limits it to that indicated number for each digital platform.
In this case, we have three users who will join a creator (the one who will share their credentials).
Our function is simple, clear, and concise with the purpose of automating all payments and facilitating the use of these digital platforms without you having to worry about whether Pepe has paid his share that month.
